Last updated: [20.10.2025]
Welcome to Sunvolt. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our website https://sunvolt.ie and any services associated with it.
We may collect and process the following types of personal data about you:
Name, email address, postal address, telephone number when you register for an account, place an order, subscribe to our newsletter, contact us, or otherwise communicate with us.
Payment information (for example if you purchase goods or services via the Website) – note: we may not store full payment details ourselves, see Section 4 below.
Any other personal data you choose to provide (for example in correspondence, feedback, commentary).
Technical data such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
Usage data such as how you use our Website, pages visited, time and date of visits, time spent on those pages, links clicked and paths through our website.
Cookies and similar tracking technologies (for details see our Cookie Policy / Section 7 below).
We use your personal data for the following purposes:
To provide you with our goods or services, process your orders and manage your account.
To communicate with you – e.g., to send confirmations, invoices, updates about your order, respond to your inquiries or requests.
To send you marketing and promotional materials only if you have opted-in and where permitted by law. You may opt out at any time.
To improve our Website, customise your experience, analyse usage, diagnose technical issues, and enhance our offerings.
To comply with legal obligations and enforce our rights (for example to prevent fraud, collect debts, defend legal claims).
Our lawful bases:
Performance of a contract (e.g., processing your order).
Legitimate interests (e.g., improving our website, preventing fraud) provided your interests and fundamental rights don’t override.
Consent (e.g., for direct marketing emails).
Compliance with legal obligations.
We may share your personal data with:
Our service providers, contractors or agents who assist us in running our business (e.g., payment processors, delivery firms, IT hosting providers).
Third parties as required by law or to protect our rights (e.g., law enforcement, regulators).
In the event of a sale, merger, restructuring, bankruptcy or acquisition of all or some of our assets – your personal data may be transferred as part of that transaction.
We commit to ensuring that any third party we engage with will protect your data appropriately and only process it in accordance with our instructions and applicable law.
When you make a purchase via the Website, payment may be processed by trusted third-party payment processors. We typically do not store full credit or debit card details on our servers. Card data may be handled directly by the payment supplier and processed in accordance with their terms and policies.
We will retain your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely delete or anonymise it.
Under EU and Irish data protection laws (including the General Data Protection Regulation (“GDPR”) and the Data Protection Act 2018), you have the following rights:
The right to be informed about how your personal data is being used.
The right to access your personal data.
The right to rectify inaccurate or incomplete personal data.
The right to erasure (“right to be forgotten”) in certain circumstances.
The right to restrict processing in certain circumstances.
The right to data portability (to receive your personal data in a commonly-used format).
The right to object to processing where lawful basis is “legitimate interests” or for direct marketing.
The right to withdraw consent at any time (for processing based on consent).
The right to lodge a complaint with a supervisory authority (in Ireland: the Data Protection Commission).
If you wish to exercise any of your rights, please contact us at the contact details below. We will respond within the timeframe required by law.
We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies help us improve the Website, remember your preferences, and provide features such as shopping cart and secure login.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. If you decline cookies, you may still use our Website but your ability to use some features may be limited.
For more detailed information about the cookies we use and how we use them, visit our separate Cookie Policy [link].
We take appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Your personal data may be transferred to – and maintained on – servers located outside the European Economic Area (“EEA”). When we do so, we will ensure that appropriate safeguards are in place such as standard contractual clauses, to protect your personal data in accordance with applicable law.
Our Website may contain links to third-party websites. If you click on a link to a third-party site, you will be directed to that site – we strongly advise you to review their privacy policy. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party site or service.
Our Website is not directed toward children under [16/13] years of age (please select appropriate age). We do not knowingly collect personal data from children under that age. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such data.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if appropriate, notifying you by email. The “Last updated” date at the top will indicate when changes were made. You are encouraged to review the Privacy Policy periodically.
If you have any questions about this Privacy Policy, please contact us:
By email: [insert contact email]
By post: [insert postal address]
By telephone: [insert phone number]
Thank you for trusting us with your personal data.
